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Job guide 2026 ₹4L - ₹25L per year (varies by experience and company) Kolhapur

Telecaller Jobs in Kolhapur

Salary insights, live openings, and career resources for Telecaller roles in Kolhapur.

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Updated 2026 · Verified listings · 10 live openings

Salary

₹4L - ₹25L per year (varies by experience and company)

Live Openings

10+

Location

Kolhapur

Live openings

Real listings from job boards · Click to apply directly

R

Telecaller Inbound (Bairamalguda)

Relyon Sleep Innovation Private

Kolhapur, INFull-time
Apply
A

Telecaller - Full Time - Freshers

Aditi Enterprises

Kolhapur, INFull-time
Apply
P

Telecaller (Female)

Pacific Placements and Business Consultancy Pvt. Ltd.

Kolhapur, INFull-time
Apply
7 more openings available

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Looking for Telecaller jobs in Kolhapur in 2026? Kolhapur, known as Maharashtra's historical city, offers excellent opportunities for Telecaller professionals. With major employers in Rajarampuri, Shahupuri, E Ward, the demand for skilled Telecallers continues to grow across industries.

Telecaller Salary in Kolhapur (2026)

Salary benchmarks for Telecaller positions in Kolhapur, based on 2026 market data:

Experience Level Annual Salary (CTC) What's Expected
Entry Level (0-2 Yrs) ₹2L-₹3.5L Strong in Telecaller-specific Communication Skills and Empathy
Mid Level (3-6 Yrs) ₹4L-₹7L Independent delivery, CRM Software expertise
Senior Level (7+ Yrs) ₹8L-₹15L Leadership, Conflict Resolution mastery, strategic impact

💡 Salary Boost Tip: Certifications like COPC Customer Experience or HDI Support Center Analyst can increase your package by 15-30%.

Top Skills Required for Telecaller in Kolhapur

Core Technical Skills

  • Telecaller-specific Communication Skills
  • Empathy
  • CRM Software
  • Conflict Resolution
  • Active Listening

Advanced & Emerging Skills

  • Time Management
  • Email Etiquette
  • Multitasking
  • Problem Resolution
  • Quality Standards

Essential Tools & Software

FreshdeskZendeskSalesforceFive9Microsoft Office

Top Companies Hiring Telecallers in Kolhapur

Genpact
WNS
Concentrix
Teleperformance
HCL
Infosys BPO
EXL Service
Wipro
Cognizant
TTEC

These companies regularly post Telecaller openings in Kolhapur. Use our AI Resume Builder to create an ATS-optimized resume tailored for these employers.

Interview Questions for Telecaller in Kolhapur

Q1: How do you handle an irate customer?
Pro Tip: Stay calm, empathize, acknowledge, resolve. Never argue. Use the LEAP method (Listen, Empathize, Apologize, Problem-solve).
Q2: What are the key metrics in customer support?
Pro Tip: CSAT, NPS, First Call Resolution, Average Handle Time, Ticket Backlog.
Q3: Tell me about a time you went above and beyond.
Pro Tip: Use a specific example showing initiative and customer-first thinking.
Q4: How do you manage stress during peak hours?
Pro Tip: Prioritization, deep breathing, seeking help when needed, post-shift recovery.

Telecaller Career Path in India

Junior Telecaller → Telecaller → Senior Telecaller → Lead → Manager → Director

A Day in the Life of a Telecaller in Kolhapur

Working as a Telecaller in Kolhapur (Maharashtra's historical city), your typical day involves interacting with customers via calls, chat, or email to resolve queries. You aim to maintain high CSAT scores and ensure customer satisfaction. Team huddles focused on process updates are common. Quality checks and training sessions round out the day.

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Market snapshot — Telecaller in Kolhapur

Salary Range

₹4L - ₹25L per year (varies by experience and company)

EntryMidSenior

Key Skills to Highlight

Relevant domain expertiseCommunicationProblem solvingTeam collaborationAdaptability
Use these skills in your resume

Frequently Asked Questions

What is the average salary for Telecaller in Kolhapur in 2026?

Telecaller salaries in Kolhapur range from ₹2L-₹3.5L for entry-level to ₹8L-₹15L for senior professionals in 2026. Companies in Rajarampuri, Shahupuri, E Ward typically offer competitive packages. Holding certifications like COPC Customer Experience can boost your salary by 15-30%.

What skills are most in-demand for Telecaller in Kolhapur?

The top skills employers in Kolhapur look for in Telecallers include: Telecaller-specific Communication Skills, Empathy, CRM Software, Conflict Resolution, Active Listening. Additionally, familiarity with tools like Freshdesk, Zendesk, Salesforce gives you a competitive edge.

Which companies in Kolhapur are hiring Telecallers?

Major employers for Telecallers in Kolhapur include Genpact, WNS, Concentrix, Teleperformance, HCL. Check their career pages and job boards like LinkedIn, Naukri, and Indeed for the latest openings.

How do I prepare for a Telecaller interview in Kolhapur?

Focus on: How do you handle an irate customer?; What are the key metrics in customer support?. Practice with ResumeGyani's AI Mock Interview tool. Use the STAR method for behavioral questions and be ready with examples that showcase your Telecaller-specific Communication Skills and Empathy expertise.

Is Kolhapur a good city for Telecaller careers?

Yes! Kolhapur (Maharashtra's historical city) has a strong job market for Telecallers. Key hiring hubs include Rajarampuri, Shahupuri, E Ward. The cost of living is relatively moderate compared to metros like Mumbai and Bangalore.

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