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Job guide (2026)

Technical Support Engineer Jobs in Gurgaon

Overview of Technical Support Engineer opportunities in Gurgaon: salary, skills in demand, and where to apply.

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Live openings for Technical Support Engineer in Gurgaon

Real listings from job boards. Click to apply on the source site.

  • IT Support Engineer (L2) – Generalist IT

    ProcDNA · Gurugram, IN

    Full-time

    Apply

  • Technical Support Engineer – NOC Operations

    Neev · Gurugram, IN

    Full-time

    Apply

  • Support Engineer IRC281950

    Hitachi Careers · Gurugram, IN

    Full-time

    Apply

  • Technical Support Engineer – L2 (Urgent Requirement)

    Decoding IT Solution · Gurugram, IN

    Full-time

    Apply

  • Technical Support Engineer - Remote or Hybrid

    Welocalize · Gurugram, IN

    Full-time

    Apply

  • Senior Technical Support Engineer

    Sprinklr India Private Limited · Gurugram, IN

    Full-time

    Apply

  • Network Technical Support Manager

    NM Paribas · Gurgaon

    Full-time

    Apply

  • Engineer – Prod Support

    Alight · Gurugram, IN

    Full-time

    Apply

  • Deskside Support Engineer

    Dreamfolks · Gurugram, IN

    Full-time

    Apply

  • Technical Support Engineer - India

    Tufin · Gurugram, IN

    Full-time

    Apply

Listings updated regularly. For more openings, use our Job Search with filters.

Technical Support Engineer jobs in Gurgaon — career guide
Technical Support Engineer opportunities in Gurgaon — salary, skills, and application tips.

Tailor your resume to the job description and highlight the skills recruiters in Gurgaon look for. Including salary expectations in your application is optional but can speed up the process.

Looking for Technical Support Engineer jobs in Gurgaon in 2026? Gurgaon, known as the millennium corporate city, offers excellent opportunities for Technical Support Engineer professionals. With major employers in Cyber City, DLF Phase 3, Udyog Vihar, the demand for skilled Technical Support Engineers continues to grow across industries.

Technical Support Engineer Salary in Gurgaon (2026)

Salary benchmarks for Technical Support Engineer positions in Gurgaon, based on 2026 market data:

Experience Level Annual Salary (CTC) What's Expected
Entry Level (0-2 Yrs) ₹2L-₹3.5L Strong in Technical Support Engineer-specific Communication Skills and Empathy
Mid Level (3-6 Yrs) ₹4L-₹7L Independent delivery, CRM Software expertise
Senior Level (7+ Yrs) ₹8L-₹15L Leadership, Conflict Resolution mastery, strategic impact

💡 Salary Boost Tip: Certifications like COPC Customer Experience or HDI Support Center Analyst can increase your package by 15-30%.

Top Skills Required for Technical Support Engineer in Gurgaon

Core Technical Skills

  • Technical Support Engineer-specific Communication Skills
  • Empathy
  • CRM Software
  • Conflict Resolution
  • Active Listening

Advanced & Emerging Skills

  • Time Management
  • Email Etiquette
  • Multitasking
  • Problem Resolution
  • Quality Standards

Essential Tools & Software

FreshdeskZendeskSalesforceFive9Microsoft Office

Top Companies Hiring Technical Support Engineers in Gurgaon

Genpact
WNS
Concentrix
Teleperformance
HCL
Infosys BPO
EXL Service
Wipro
Cognizant
TTEC

These companies regularly post Technical Support Engineer openings in Gurgaon. Use our AI Resume Builder to create an ATS-optimized resume tailored for these employers.

Interview Questions for Technical Support Engineer in Gurgaon

Q1: How do you handle an irate customer?
Pro Tip: Stay calm, empathize, acknowledge, resolve. Never argue. Use the LEAP method (Listen, Empathize, Apologize, Problem-solve).
Q2: What are the key metrics in customer support?
Pro Tip: CSAT, NPS, First Call Resolution, Average Handle Time, Ticket Backlog.
Q3: Tell me about a time you went above and beyond.
Pro Tip: Use a specific example showing initiative and customer-first thinking.
Q4: How do you manage stress during peak hours?
Pro Tip: Prioritization, deep breathing, seeking help when needed, post-shift recovery.

Technical Support Engineer Career Path in India

Junior Technical Support Engineer → Technical Support Engineer → Senior Technical Support Engineer → Lead → Manager → Director

A Day in the Life of a Technical Support Engineer in Gurgaon

Working as a Technical Support Engineer in Gurgaon (the millennium corporate city), your typical day involves interacting with customers via calls, chat, or email to resolve queries. You aim to maintain high CSAT scores and ensure customer satisfaction. Team huddles focused on process updates are common. Quality checks and training sessions round out the day.

🚀 Ready to Apply for Technical Support Engineer Jobs in Gurgaon?

Create an ATS-optimized resume that highlights your Technical Support Engineer-specific Communication Skills and Empathy skills.

Build Your Resume Free Check ATS Score Technical Support Engineer Resume Format

How to stand out for Technical Support Engineer roles in Gurgaon

Tailor your resume to match what recruiters look for. Highlight the skills below in your experience and summary. Typical salary range in this market: ₹4L - ₹25L per year (varies by experience and company).

Key skills to include:

ProgrammingSystem DesignData StructuresREST APIsVersion Control (Git)Problem solving
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💰 Salary Range (Gurgaon)

₹4L - ₹25L per year (varies by experience and company)

🛠️ Key Skills Required

ProgrammingSystem DesignData StructuresREST APIsVersion Control (Git)Problem solving

❓ Frequently Asked Questions

What is the average salary for Technical Support Engineer in Gurgaon in 2026?

Technical Support Engineer salaries in Gurgaon range from ₹2L-₹3.5L for entry-level to ₹8L-₹15L for senior professionals in 2026. Companies in Cyber City, DLF Phase 3, Udyog Vihar typically offer competitive packages. Holding certifications like COPC Customer Experience can boost your salary by 15-30%.

What skills are most in-demand for Technical Support Engineer in Gurgaon?

The top skills employers in Gurgaon look for in Technical Support Engineers include: Technical Support Engineer-specific Communication Skills, Empathy, CRM Software, Conflict Resolution, Active Listening. Additionally, familiarity with tools like Freshdesk, Zendesk, Salesforce gives you a competitive edge.

Which companies in Gurgaon are hiring Technical Support Engineers?

Major employers for Technical Support Engineers in Gurgaon include Genpact, WNS, Concentrix, Teleperformance, HCL. Check their career pages and job boards like LinkedIn, Naukri, and Indeed for the latest openings.

How do I prepare for a Technical Support Engineer interview in Gurgaon?

Focus on: How do you handle an irate customer?; What are the key metrics in customer support?. Practice with ResumeGyani's AI Mock Interview tool. Use the STAR method for behavioral questions and be ready with examples that showcase your Technical Support Engineer-specific Communication Skills and Empathy expertise.

Is Gurgaon a good city for Technical Support Engineer careers?

Yes! Gurgaon (the millennium corporate city) has a strong job market for Technical Support Engineers. Key hiring hubs include Cyber City, DLF Phase 3, Udyog Vihar. The cost of living is higher but compensated by better salaries.

Resources for Technical Support Engineer applicants in Gurgaon

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