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Job guide (2026)

Telecaller Jobs in Ludhiana

Overview of Telecaller opportunities in Ludhiana: salary, skills in demand, and where to apply.

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Live openings for Telecaller in Ludhiana

Real listings from job boards. Click to apply on the source site.

  • Urgently Required Telecallers

    Individual · Ludhiana, IN

    Full-time

    Apply

  • Freelancer Telecallers

    Confidential · Ludhiana, IN

    Contractor

    Apply

  • Senior Telecaller

    Excelsior Public Relations · Ludhiana, IN

    Full-time

    Apply

  • Telecallers Reception jobs female staff required need Smart active gir

    Confidential · Ludhiana, IN

    Full-time

    Apply

  • Receptionist cum telecaller

    VidyaHut · Ludhiana, IN

    Full-time

    Apply

  • Hiring For Telecaller (female Candidates Preferred)

    Stylish Bath · Ludhiana, IN

    Full-time

    Apply

  • Telecaller required

    Confidential · Ludhiana, IN

    Full-time

    Apply

  • Receptionist, telecaller

    Aus Connect Overseas · Ludhiana, IN

    Full-time

    Apply

  • Tele Caller Executive

    Metalfabriks India Pvt Ltd · Ludhiana, IN

    Full-time

    Apply

  • Urgently hiring telle calling staff office work

    Confidential · Ludhiana, IN

    Full-time

    Apply

Listings updated regularly. For more openings, use our Job Search with filters.

Telecaller jobs in Ludhiana — career guide
Telecaller opportunities in Ludhiana — salary, skills, and application tips.

Tailor your resume to the job description and highlight the skills recruiters in Ludhiana look for. Including salary expectations in your application is optional but can speed up the process.

Looking for Telecaller jobs in Ludhiana in 2026? Ludhiana, known as the Manchester of India, offers excellent opportunities for Telecaller professionals. With major employers in Model Town, Civil Lines, BRS Nagar, the demand for skilled Telecallers continues to grow across industries.

Telecaller Salary in Ludhiana (2026)

Salary benchmarks for Telecaller positions in Ludhiana, based on 2026 market data:

Experience Level Annual Salary (CTC) What's Expected
Entry Level (0-2 Yrs) ₹2L-₹3.5L Strong in Telecaller-specific Communication Skills and Empathy
Mid Level (3-6 Yrs) ₹4L-₹7L Independent delivery, CRM Software expertise
Senior Level (7+ Yrs) ₹8L-₹15L Leadership, Conflict Resolution mastery, strategic impact

💡 Salary Boost Tip: Certifications like COPC Customer Experience or HDI Support Center Analyst can increase your package by 15-30%.

Top Skills Required for Telecaller in Ludhiana

Core Technical Skills

  • Telecaller-specific Communication Skills
  • Empathy
  • CRM Software
  • Conflict Resolution
  • Active Listening

Advanced & Emerging Skills

  • Time Management
  • Email Etiquette
  • Multitasking
  • Problem Resolution
  • Quality Standards

Essential Tools & Software

FreshdeskZendeskSalesforceFive9Microsoft Office

Top Companies Hiring Telecallers in Ludhiana

Genpact
WNS
Concentrix
Teleperformance
HCL
Infosys BPO
EXL Service
Wipro
Cognizant
TTEC

These companies regularly post Telecaller openings in Ludhiana. Use our AI Resume Builder to create an ATS-optimized resume tailored for these employers.

Interview Questions for Telecaller in Ludhiana

Q1: How do you handle an irate customer?
Pro Tip: Stay calm, empathize, acknowledge, resolve. Never argue. Use the LEAP method (Listen, Empathize, Apologize, Problem-solve).
Q2: What are the key metrics in customer support?
Pro Tip: CSAT, NPS, First Call Resolution, Average Handle Time, Ticket Backlog.
Q3: Tell me about a time you went above and beyond.
Pro Tip: Use a specific example showing initiative and customer-first thinking.
Q4: How do you manage stress during peak hours?
Pro Tip: Prioritization, deep breathing, seeking help when needed, post-shift recovery.

Telecaller Career Path in India

Junior Telecaller → Telecaller → Senior Telecaller → Lead → Manager → Director

A Day in the Life of a Telecaller in Ludhiana

Working as a Telecaller in Ludhiana (the Manchester of India), your typical day involves interacting with customers via calls, chat, or email to resolve queries. You aim to maintain high CSAT scores and ensure customer satisfaction. Team huddles focused on process updates are common. Quality checks and training sessions round out the day.

🚀 Ready to Apply for Telecaller Jobs in Ludhiana?

Create an ATS-optimized resume that highlights your Telecaller-specific Communication Skills and Empathy skills.

Build Your Resume Free Check ATS Score Telecaller Resume Format

How to stand out for Telecaller roles in Ludhiana

Tailor your resume to match what recruiters look for. Highlight the skills below in your experience and summary. Typical salary range in this market: ₹4L - ₹25L per year (varies by experience and company).

Key skills to include:

Relevant domain expertiseCommunicationProblem solvingTeam collaborationAdaptability
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💰 Salary Range (Ludhiana)

₹4L - ₹25L per year (varies by experience and company)

🛠️ Key Skills Required

Relevant domain expertiseCommunicationProblem solvingTeam collaborationAdaptability

❓ Frequently Asked Questions

What is the average salary for Telecaller in Ludhiana in 2026?

Telecaller salaries in Ludhiana range from ₹2L-₹3.5L for entry-level to ₹8L-₹15L for senior professionals in 2026. Companies in Model Town, Civil Lines, BRS Nagar typically offer competitive packages. Holding certifications like COPC Customer Experience can boost your salary by 15-30%.

What skills are most in-demand for Telecaller in Ludhiana?

The top skills employers in Ludhiana look for in Telecallers include: Telecaller-specific Communication Skills, Empathy, CRM Software, Conflict Resolution, Active Listening. Additionally, familiarity with tools like Freshdesk, Zendesk, Salesforce gives you a competitive edge.

Which companies in Ludhiana are hiring Telecallers?

Major employers for Telecallers in Ludhiana include Genpact, WNS, Concentrix, Teleperformance, HCL. Check their career pages and job boards like LinkedIn, Naukri, and Indeed for the latest openings.

How do I prepare for a Telecaller interview in Ludhiana?

Focus on: How do you handle an irate customer?; What are the key metrics in customer support?. Practice with ResumeGyani's AI Mock Interview tool. Use the STAR method for behavioral questions and be ready with examples that showcase your Telecaller-specific Communication Skills and Empathy expertise.

Is Ludhiana a good city for Telecaller careers?

Yes! Ludhiana (the Manchester of India) has a strong job market for Telecallers. Key hiring hubs include Model Town, Civil Lines, BRS Nagar. The cost of living is relatively moderate compared to metros like Mumbai and Bangalore.

Resources for Telecaller applicants in Ludhiana

Resume and application tools used by professionals across India.

Resume templates

ATS-friendly formats that work with common applicant systems for Telecaller roles.

Location-specific

Guidance aligned with the Ludhiana job market and employer expectations.

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