Job guide 2026 ₹4L - ₹25L per year (varies by experience and company) Ahmedabad

IT Support Specialist Jobs in Ahmedabad

Salary insights, live openings, and career resources for IT Support Specialist roles in Ahmedabad.

Updated 2026 · Verified listings · Curated content

Salary

₹4L - ₹25L per year (varies by experience and company)

Location

Ahmedabad

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Looking for IT Support Specialist jobs in Ahmedabad in 2026? Ahmedabad, known as the rapid industrial center, offers excellent opportunities for IT Support Specialist professionals. With major employers in GIFT City, Prahlad Nagar, SG Highway, the demand for skilled IT Support Specialists continues to grow across industries.

IT Support Specialist Salary in Ahmedabad (2026)

Salary benchmarks for IT Support Specialist positions in Ahmedabad, based on 2026 market data:

Experience Level Annual Salary (CTC) What's Expected
Entry Level (0-2 Yrs) ₹2L-₹4L Strong in Windows/Mac/Linux Troubleshooting and Active Directory & Office 365
Mid Level (3-6 Yrs) ₹4.5L-₹10L Independent delivery, Network Troubleshooting (TCP/IP, DNS, DHCP) expertise
Senior Level (7+ Yrs) ₹12L-₹22L+ Leadership, ITIL Framework mastery, strategic impact

💡 Salary Boost Tip: Certifications like CompTIA A+ or ITIL Foundation can increase your package by 15-30%.

Top Skills Required for IT Support Specialist in Ahmedabad

Core Technical Skills

  • Windows/Mac/Linux Troubleshooting
  • Active Directory & Office 365
  • Network Troubleshooting (TCP/IP, DNS, DHCP)
  • ITIL Framework
  • Ticketing Systems (ServiceNow/Zendesk)

Advanced & Emerging Skills

  • Hardware Diagnostics
  • Remote Desktop Support
  • Printer/Peripheral Management
  • VPN Configuration
  • Basic Scripting (PowerShell/Bash)

Essential Tools & Software

ServiceNowTeamViewer/AnyDeskActive DirectorySCCMZendesk

Top Companies Hiring IT Support Specialists in Ahmedabad

TCS
Infosys
Wipro
HCL
Cognizant
Accenture
IBM
DXC
Capgemini
Tech Mahindra

These companies regularly post IT Support Specialist openings in Ahmedabad. Use our AI Resume Builder to create an ATS-optimized resume tailored for these employers.

Interview Questions for IT Support Specialist in Ahmedabad

Q1: How do you prioritize support tickets?
Pro Tip: Impact × Urgency matrix (ITIL). P1: critical outage. P2: major impact. P3: minor. P4: request.
Q2: A user can't access the internet. What steps do you take?
Pro Tip: Check physical connection → ipconfig/ifconfig → ping gateway → ping DNS → check proxy settings → escalate.
Q3: What is ITIL and how does it apply to IT support?
Pro Tip: IT Infrastructure Library. Frameworks for incident, problem, change, and service management.
Q4: How do you handle a frustrated user who is upset about a recurring issue?
Pro Tip: Empathy first, acknowledge the frustration, document the pattern, escalate as a recurring problem for root cause analysis.

IT Support Specialist Career Path in India

IT Helpdesk IT Support Specialist Senior Support IT Team Lead IT Manager IT Director

A Day in the Life of a IT Support Specialist in Ahmedabad

Working as a IT Support Specialist in Ahmedabad (the rapid industrial center), your typical day involves resolving IT tickets from employees — password resets, software installations, network issues, hardware failures. You set up new employee workstations, manage software licenses, troubleshoot VPN connections, and escalate complex issues to specialized teams. Documentation and knowledge base updates are essential.

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Market snapshot — IT Support Specialist in Ahmedabad

Salary Range

₹4L - ₹25L per year (varies by experience and company)

EntryMidSenior

Key Skills to Highlight

Relevant domain expertiseCommunicationProblem solvingTeam collaborationAdaptability
Use these skills in your resume

Frequently Asked Questions

What is the average salary for IT Support Specialist in Ahmedabad in 2026?

IT Support Specialist salaries in Ahmedabad range from ₹2L-₹4L for entry-level to ₹12L-₹22L+ for senior professionals in 2026. Companies in GIFT City, Prahlad Nagar, SG Highway typically offer competitive packages. Holding certifications like CompTIA A+ can boost your salary by 15-30%.

What skills are most in-demand for IT Support Specialist in Ahmedabad?

The top skills employers in Ahmedabad look for in IT Support Specialists include: Windows/Mac/Linux Troubleshooting, Active Directory & Office 365, Network Troubleshooting (TCP/IP, DNS, DHCP), ITIL Framework, Ticketing Systems (ServiceNow/Zendesk). Additionally, familiarity with tools like ServiceNow, TeamViewer/AnyDesk, Active Directory gives you a competitive edge.

Which companies in Ahmedabad are hiring IT Support Specialists?

Major employers for IT Support Specialists in Ahmedabad include TCS, Infosys, Wipro, HCL, Cognizant. Check their career pages and job boards like LinkedIn, Naukri, and Indeed for the latest openings.

How do I prepare for a IT Support Specialist interview in Ahmedabad?

Focus on: How do you prioritize support tickets?; A user can't access the internet. What steps do you take?. Practice with ResumeGyani's AI Mock Interview tool. Use the STAR method for behavioral questions and be ready with examples that showcase your Windows/Mac/Linux Troubleshooting and Active Directory & Office 365 expertise.

Is Ahmedabad a good city for IT Support Specialist careers?

Yes! Ahmedabad (the rapid industrial center) has a strong job market for IT Support Specialists. Key hiring hubs include GIFT City, Prahlad Nagar, SG Highway. The cost of living is relatively moderate compared to metros like Mumbai and Bangalore.

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