Freshworks Resume Format 2026
Freshworks is an Indian SaaS company providing cloud-based customer engagement software, and is listed on NASDAQ. Get a free ATS-optimized resume format designed specifically for Freshworks's Freshteam hiring system.
Quick Facts — Freshworks Hiring 2026
- ATS System: Freshteam — your resume must be compatible
- Employees: 5K+ — large hiring volume across India
- Top roles: Software Engineer, Senior Software Engineer, Product Manager, Engineering Manager
- Headquarters: Chennai
ATS System: Freshteam
Freshworks uses Freshteam to screen every resume automatically. If your formatting, keywords, or structure don't match what Freshteam expects, your resume gets rejected before a human ever sees it. Our builder creates resumes that are 100% compatible with Freshteam.
Hiring in 2026
With 5K+ employees across Chennai and other locations, Freshworks is actively hiring for Software Engineer, Senior Software Engineer, Product Manager, Engineering Manager and more. A well-formatted, keyword-optimized resume is your first step to getting past Freshteam.
Step-by-Step: Build Your Freshworks Resume
Follow these 5 steps to create a resume that passes Freshworks's Freshteam and impresses hiring managers.
Choose an ATS-friendly template
Use a single-column, clean layout. Freshteam cannot parse multi-column designs, graphics, or icons. Our builder's templates are pre-tested with Freshteam.
Add Freshworks-specific keywords
Study the job description carefully. Include exact keywords like "Software Engineer", specific technologies mentioned, and Freshworks's own terminology. ATS matches keywords literally.
Write quantified achievement bullets
Don't just list duties. Write: "Increased revenue by 25% through..." or "Reduced processing time by 40% using..." Numbers make your resume stand out to both ATS and human reviewers.
Optimize for the specific role
Tailor your resume for each Freshworks position. Reorder your skills section to match the JD priority. Put the most relevant experience first.
Check your ATS score before applying
Use our free ATS Score Checker to verify your resume scores 80+ for Freshworks's Freshteam system. Fix any issues before submitting.
Freshworks Resume — Do's and Don'ts
Do's
- Use a clean, single-column ATS template
- Include Freshteam-compatible formatting
- Quantify every achievement with numbers
- Mirror keywords from Freshworks's JD
- Keep it to 1-2 pages maximum
- Save as PDF (text-based, not scanned)
- Add a professional summary with key skills
Don'ts
- Use Canva/creative templates with icons
- Include a photo (unless specifically asked)
- Write vague bullets like 'Worked on projects'
- Use tables, text boxes, or columns
- Submit the same resume to every role
- Use headers/footers for contact info
- Include irrelevant personal details
Expert Resume Tips for Freshworks
These insider tips from candidates who've been hired at Freshworks will help you stand out.
Highlight SaaS product experience
Include customer-centric product thinking
Mention experience with CRM, helpdesk, or ITSM products
Quantify product metrics (NPS, churn, feature adoption)
Show startup/growth mindset
Popular Roles at Freshworks
Click any role to get a role-specific resume format with targeted keywords and example bullets.
Frequently Asked Questions
What resume format does Freshworks prefer?
Freshworks uses Freshteam (their own ATS). Use a modern, clean resume highlighting SaaS experience, product thinking, and quantified impact.
What is Freshworks known for?
Freshworks is known for building affordable, easy-to-use SaaS products for customer support, CRM, and IT management. Being listed on NASDAQ, they offer ESOPs.
What skills does Freshworks value?
Product thinking, SaaS expertise, full-stack development, customer empathy, and startup/growth mindset.
Ready to Create Your Freshworks Resume?
Build an ATS-optimized resume specifically designed for Freshworks's Freshteam system. Free, no signup required. Used by 2 lakh+ professionals.