Mid-Level Customer Service Manager CV Examples
In the the UK job market, recruiters spend seconds scanning a CV. They look for impact (metrics), clear skills, and education. This guide helps you build an ATS-friendly Mid-Level Customer Service Manager CV that passes filters used by top employers. Use A4, one page for under 10 years experience, and avoid photos where local norms discourage them.
Salary Range
£35k - £75k/yr
Use strong action verbs and quantifiable results in every bullet. Recruiters and ATS both rank resumes higher when they see impact (e.g. “Increased conversion by 20%”) instead of duties.
A Day in the Life of a Mid-Level Customer Service Manager
A typical day for a Mid-Level Customer Service Manager in the UK often starts with checking messages and prioritizing tasks that require your expertise in Mid-Level Expertise. Morning: Many teams run a short stand-up to align on blockers and goals. The rest of the morning is usually focused on deep work: applying Project Management and Communication to deliver on commitments. Collaboration with cross-functional partners is common in UK workplaces. Afternoon: Time is often split between execution, reviews, and meetings. Employers in London, Manchester, Birmingham, Edinburgh value clear communication and measurable outcomes, so end-of-day updates help keep stakeholders informed. Wrapping up with a brief plan for the next day is standard practice.
Technical Stack
Resume Killers (Avoid!)
Including a photo, date of birth, or marital status
Using a multi-page resume when you have under 10 years of experience
Vague bullets without metrics (e.g., "Helped improve sales" instead of "Increased sales by 25%")
Generic objective statements; use a short summary focused on value to the employer
Unusual fonts, graphics, or tables that break ATS parsing
Approved Templates for Mid-Level Customer Service Manager
These templates are pre-configured with the headers and layout recruiters expect in your region.
Visual Creative
Use This Template
Executive One-Pager
Use This Template
Tech Specialized
Use This TemplateCommon Questions
What is the standard CV length in UK for Mid-Level Customer Service Manager?
In the UK, a one-to-two-page CV is standard. Use A4. Conciseness and keyword-rich content are valued. Avoid photos unless the role explicitly requests them.
Should I include a photo on my Mid-Level Customer Service Manager CV?
In the UK, photos are generally not expected on a CV. Focus on skills, metrics, and achievements. Check sector norms (e.g. creative roles) for exceptions.
How do I tailor my Mid-Level Customer Service Manager CV for UK employers?
Mirror keywords from the job description, use A4 format, and lead each bullet with a strong action verb. Include quantifiable results and keep personal details (photo, DOB) to a minimum unless requested.