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Customer Service Fresher CV Examples

Customer Service enthusiast with strong communication skills and problem-solving ability. Proficient in handling customer queries and maintaining service quality. Comfortable with phone, email, and chat support. Seeking entry-level customer service position to help customers and grow in service industry.

Customer Service Fresher resume template — ATS-friendly format
Sample format
Customer Service Fresher resume example — optimized for ATS and recruiter scanning.

Salary Range

£35k - £75k/yr

Use strong action verbs and quantifiable results in every bullet. Recruiters and ATS both rank resumes higher when they see impact (e.g. “Increased conversion by 20%”) instead of duties.

A Day in the Life of a Customer Service Fresher

A typical day for a Customer Service Fresher in the UK often starts with checking messages and prioritizing tasks that require your expertise in Customer Service. Morning: Many teams run a short stand-up to align on blockers and goals. The rest of the morning is usually focused on deep work: applying Communication and CRM Tools to deliver on commitments. Collaboration with cross-functional partners is common in UK workplaces. Afternoon: Time is often split between execution, reviews, and meetings. Employers in London, Manchester, Birmingham, Edinburgh value clear communication and measurable outcomes, so end-of-day updates help keep stakeholders informed. Wrapping up with a brief plan for the next day is standard practice.

Technical Stack

Customer ServiceCommunicationCRM ToolsEmail SupportPhone SupportChat SupportMS OfficeTicketing SystemsMultilingualProblem Resolution

Resume Killers (Avoid!)

Including a photo, date of birth, or marital status

Using a multi-page resume when you have under 10 years of experience

Vague bullets without metrics (e.g., "Helped improve sales" instead of "Increased sales by 25%")

Generic objective statements; use a short summary focused on value to the employer

Unusual fonts, graphics, or tables that break ATS parsing

Approved Templates for Customer Service Fresher

These templates are pre-configured with the headers and layout recruiters expect in your region.

Visual Creative

Visual Creative

Use This Template
Executive One-Pager

Executive One-Pager

Use This Template
Tech Specialized

Tech Specialized

Use This Template

Common Questions

What is the standard CV length in UK for Customer Service Fresher?

In the UK, a one-to-two-page CV is standard. Use A4. Conciseness and keyword-rich content are valued. Avoid photos unless the role explicitly requests them.

Should I include a photo on my Customer Service Fresher CV?

In the UK, photos are generally not expected on a CV. Focus on skills, metrics, and achievements. Check sector norms (e.g. creative roles) for exceptions.

How do I tailor my Customer Service Fresher CV for UK employers?

Mirror keywords from the job description, use A4 format, and lead each bullet with a strong action verb. Include quantifiable results and keep personal details (photo, DOB) to a minimum unless requested.

Sources: Salary and hiring insights reference NASSCOM, LinkedIn Jobs, and Glassdoor.

Our CV and resume guides are reviewed by the ResumeGyani career team for ATS and hiring-manager relevance.