1. Agreement Acceptance
By accessing and using ResumeGyani Enterprise services, you agree to be bound by these Terms of Service. These terms apply to all enterprise users, including resume writing services, HR consultancies, career centers, and educational institutions.
2. Service Description
ResumeGyani Enterprise provides professional resume building tools, templates, and AI-powered features designed for business use. Our services include:
- Professional resume templates and builders
- Client management systems
- ATS optimization tools
- White-label solutions (premium plans)
- Advanced analytics and reporting
3. User Accounts and Registration
Enterprise users must provide accurate business information during registration. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your business information remains current and accurate
4. Subscription Plans and Billing
Enterprise plans are available on monthly and annual billing cycles. Key terms include:
- Free Trial: New enterprise accounts receive a 5-resume free trial to evaluate the platform
- Payment: Charges are billed in advance for the selected billing period
- Manual Renewal: Subscriptions do NOT auto-renew. You will receive email reminders before expiry
- No Auto-Deduction: We do not automatically charge your payment method. You must manually renew your subscription
- Billing Reminders: Email notifications will be sent 7 days and 1 day before subscription expiry
- Price Changes: We reserve the right to modify pricing with 30 days notice
- Cancellation: You may cancel your subscription at any time through your account dashboard
5. Usage Limits and Fair Use
Each plan includes specific limits on resume creation and client profiles. Usage limits are:
- Starter Pro: 25 resumes/month, 25 client profiles
- Business Pro: 100 resumes/month, 100 client profiles
- Enterprise Pro: Unlimited resumes and client profiles
Excessive usage beyond reasonable business needs may result in service limitations or account review.
6. Intellectual Property Rights
You retain ownership of content you create using our platform. However:
- ResumeGyani retains all rights to the platform, templates, and AI technology
- You grant us permission to use your content for service improvement and analytics
- You may not reverse engineer, copy, or redistribute our templates or technology
- White-label rights are granted only to eligible premium plan subscribers
7. Data Privacy and Security
We take data protection seriously and comply with applicable privacy laws:
- Client data is encrypted and stored securely
- We do not sell or share personal information with third parties
- You are responsible for obtaining necessary consents from your clients
- Data retention policies are outlined in our Privacy Policy
8. Prohibited Uses
You agree not to use our services for:
- Illegal activities or fraudulent purposes
- Creating false or misleading resume information
- Violating intellectual property rights
- Attempting to breach security or access unauthorized areas
- Reselling or redistributing our services without permission
9. Service Availability
While we strive for 99.9% uptime, we do not guarantee uninterrupted service availability. Planned maintenance will be communicated in advance when possible.
10. Limitation of Liability
ResumeGyani's liability is limited to the amount paid for services in the 12 months preceding any claim. We are not liable for indirect, consequential, or punitive damages.
11. Refund Policy
Refunds are handled on a case-by-case basis. Generally:
- Free Trial: Use the 5-resume free trial to evaluate the platform before subscribing
- No Refunds After Subscription: Once you subscribe to a paid plan, no refunds are provided
- Technical Issues: Service issues will be resolved through technical support first
- Billing Errors: Duplicate charges or billing mistakes will be corrected
- Service Failures: Refunds may be considered for major platform outages or technical failures
- Evaluation Period: Use the free trial period to ensure the platform meets your needs
12. Termination
Either party may terminate this agreement:
- You may cancel your subscription at any time
- We may suspend or terminate accounts for terms violations
- Upon termination, access to services ceases immediately
- Data export options are available for 30 days after termination
13. Changes to Terms
We may update these terms periodically. Significant changes will be communicated via email and posted on our website. Continued use after changes constitutes acceptance.
14. Contact Information
For questions about these terms, contact us at:
- Email: support@resumegyani.com
- Phone: +91 97302 38402
- Address: Bangalore, Choodasandra 560035
15. Governing Law
These terms are governed by the laws of India. Any disputes will be resolved through binding arbitration in Bangalore, India.